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How nbajer Handles Your Personal Data

Your account information, payment activity, and device details are handled with clear purpose — we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access and deleteCookie and device data clarityContact us to make a data request
nbajer How nbajer Handles Your Personal Data
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or remove your data, our account support team is the right place to start. Send your request through any of the channels below and include your registered account details so we can verify your identity before actioning anything. We aim to respond to all data requests within a reasonable timeframe under applicable law.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly and our team will log it and follow up with next steps.
Email Support Send your privacy request to our support email address found in the account help section. Include your registered mobile number for faster verification.
Account Help Centre Navigate to Account Settings, then select Help and Privacy. You can submit a data access or deletion request directly from that page without leaving the app.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We keep your data secure through a combination of technical controls and clear internal access rules. Payment details linked to bKash, Nagad, and Rocket are never stored in plain text — wallet numbers are masked after verification. Access to your account records is limited to the staff who need it to do their job, and those staff operate under confidentiality obligations. We review our data practices regularly so the policy you read here stays current.

Cookie and Device Data

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings in your browser at any time, though some features may not work without them.

Account Security Controls

Your login is protected by OTP verification sent to your registered mobile number. Any suspicious access attempt triggers a security alert visible in your account activity log.

Data Retention Policy

Active account data is held while your account remains open. After closure, we retain records only for the period required by applicable law, then delete them from our systems.

Third-Party Data Sharing

We share data with payment processors like bKash, Nagad, and Rocket only to complete your transactions. We do not pass your data to advertisers or unrelated third parties.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often about how your data is handled on nbajer. If your question is not listed here, reach out through live chat or the account help centre and we will respond with a clear answer.

We collect your name, registered mobile number, and the payment method you use — such as bKash, Nagad, or Rocket. Device and session data are also recorded to secure your login.

Your wallet details are shared only with the relevant payment processor to complete your transaction. We do not pass them to marketers, data brokers, or unrelated third parties under any circumstance.

Go to Account Settings, select Help and Privacy, and submit a data access request. Alternatively, contact us via live chat or email support with your registered account details for verification.

Yes. Submit a deletion request through the account help centre or via email. We will process it in line with applicable law — some records may be retained for the legally required period before deletion.

Cookies keep your session active, remember your account preferences, and help us detect unusual login behaviour. You can manage cookie settings in your browser, though disabling them may affect certain account features.

This policy applies to all account holders. However, specific rights and obligations depend on your local law and the eligible regions we serve. Access to our platform is subject to those regional conditions.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.